FAQ
  • What kind of evaluation do I need?
    When you submit your documents, please make sure to let us know what you will be using the evaluation for, e.g. H-1B, green card application, university admission etc. We can then let you know what type of evaluation would best fit your needs.
  • What kind of documents do I need to submit, and how?
    For an education evaluation, please submit a filled-out application form and copies of all of your university-level qualifications. That typically means any university-level degree following high school/12th grade, including all transcripts if available. For an education + experience evaluation, in addition to your degrees and transcripts, please submit your detailed resume and reference letters from your employers. We do not require original documents to be submitted by mail, and email submissions are preferred. One PDF file with all your qualifications is ideal, and please try to keep the file size moderate (anything larger than 10MB may be rejected by our server). Please refrain from using services such as Dropbox, if that is needed you should reduce the size of your documents.
  • How do I make a payment?
    Once we receive your application, we will review your documents and then contact you for payment options.
  • How and when will I receive my evaluation?
    Your evaluation will be emailed to you when it is ready, as a .pdf file. Please be sure to check your spam folder as well. We do not mail out the original as it is generally not needed for USCIS purposes (a printout of the .pdf will be sufficient for USCIS submission). One exception is the TN visa, where the original may be needed for a border interview. If you are applying for a TN visa, please notify us and we will offer you a FedEx delivery option.
  • I haven't heard back after submitting my application. What shall I do?
    Please check your spam folder to make sure our email did not get routed there‚ we include an attachment so some email servers with strict settings may mistakenly sort our email there. If it has been more than 24 hours for an education evaluation (or more than 48 hours for an education + experience evaluation) since you submitted your request, please resend your email marked‚ Follow up so we know that you did not receive our email and can get in touch with you as soon as possible. Please also make sure your files are not too large ‚ if the file size is too large, we may not have received your request in the first place.
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